Seeking advice on resolving unemployment benefits issues after layoff

I am currently experiencing some issues with my unemployment benefits after being temporarily laid off from my job. I was laid off but will be returning to full-time work on August 17th. In the meantime, I go into the office once a week to help out. I started my unemployment benefits on May 26th and have been filing weekly without any problems. During the week of June 1-7, I worked on June 2 and reported that to Iowa Works. My company sent the payroll information at the end of that week. I worked again during the week of June 8-13, going in on June 8, and reported that as well. However, for the week of June 15-20, I didn’t go in because my employer didn’t need me. When I filed for that week, I received an error message stating I was missing wages, which might delay my payment. I’m unsure why I got that error, but I suspect it could be related to the payroll submission from my job for the week of June 8-19, which may have triggered the issue. They mentioned I might need to have a phone interview to resolve this, but I don’t have much information beyond that. Has anyone else faced a similar situation? If so, how did you resolve it, and how long did it take for your payment to be released? Thank you for any insights!

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